The Chancel Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Bar games
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Live music
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Spirits
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Wine
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Best PlaceJuice Reviews
My daughter hired the venue for a Christening. Food absolutely disgusting, outside area which we had use of was overgrown with tall weeds, ash trays full with cigarette butt's, overall the place was filthy. Not even worth one star!
Very nice place to bring family..Great cook amazing cheesecake. Entertainment brilliant. Well done land lady Carrie for making us all welcome.
Very nice food and the staff make you feel welcome. Called in just for a quick tea burger and chips was lovely ????
Not many small pubs left this is one of the good ones
Very nice old pub feel. Clean and tidy and the staff are really friendly. Good to hear music from the 70's 80's and 90's. First time there and would be happy to return.
We sadly hired the room for my mum's wake after her funeral, very good great service nice place was pleased with the room and bar staff we payed a private catering person
went for food at the chancel, omg, it was shocking, it is clear they have a new cook and obvious they don't know what they are doing. would avoid if i was you, food was very bland, it was cold, only took a few bites, had to leave the rest, luckily didnt eat enough for food poisoning. very disappointed, used to be good for food. wont be returning in the near future.
Spent a couple hrs this afternoon in the beer garden and then a couple hrs this evening,
I have to say ,what an absolutely fantastic job the staff are doing keeping up with all the covid precautions and equally all the customers demands working incredibly hard ,can't praise them enough !!! ,well done
Quick Facts About The Chancel
The Chancel place, based on the comments provided, has both strengths and weaknesses. In order to provide a comprehensive analysis, we will examine several aspects of the venue including the food, atmosphere, staff, cleanliness, and customer service.
Starting with the strengths, one customer praises the landlady, Carrie, for making them feel welcome, indicating that the staff are friendly and create a welcoming environment. This is further supported by another comment that mentions the staff making the patrons feel welcome and the atmosphere being reminiscent of a nice old pub. The mention of live entertainment being brilliant is another strength, as it adds to the overall experience and draws in customers. Additionally, the promotion of music from different eras (70's, 80's, and 90's) appeals to a wide range of customers and demonstrates an effort to cater to various tastes. This helps create a lively and enjoyable atmosphere for patrons.
Turning to the weaknesses, the most significant issue seems to be the quality of the food. One customer describes it as "absolutely disgusting" during a christening event, and another user mentions that the place has a new cook who is not up to par. The criticism focuses on the blandness, coldness, and overall poor taste of the food. This is a major weakness, as food plays a crucial role in the overall dining experience and can greatly impact customer satisfaction.
Another weakness mentioned is the cleanliness of the venue. One comment describes the outside area as overgrown with tall weeds and ash trays full of cigarette butts. The filthiness of the place impacts the overall impression and suggests a lack of attention to cleanliness and maintenance. This is surely an area that needs improvement to attract more customers and provide a pleasant environment.
Despite these weaknesses, there are some positives to be noted. The staff are commended for their efforts in adhering to COVID-19 safety precautions and meeting customers' demands. This highlights their dedication and hard work, which is a strength that should be recognized. Additionally, several customers appreciate the overall ambiance and cleanliness of the venue, mentioning the clean and tidy feel and the friendly staff. These positive comments indicate that The Chancel place does have redeeming qualities.
To summarize, The Chancel place has a mixture of strengths and weaknesses. On the positive side, the venue has friendly staff, a welcoming atmosphere, and live entertainment. However, there are significant weaknesses, including disappointing food quality and cleanliness issues. These weaknesses should be addressed in order to provide a better dining experience and improve overall customer satisfaction. Additionally, the positive aspects, such as the hardworking staff and enjoyable atmosphere, should be further emphasized and built upon to attract more customers and enhance The Chancel place's reputation.
Today
Opening Hours
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How to go there
Location
Places
Other Places
11. Berkshire Square
12. Hazelbank Park
